Skava Commerce platform enables unprecedented agility in driving digital commerce programs across retail channels
Dallas – September 28, 2016: Infosys (NYSE: INFY), a global leader in consulting, technology and next-generation services, today announced the launch of Skava Commerce, a modern, mobile-first and modular e-commerce platform that delivers engaging omni-channel experiences. Skava, a Silicon Valley based e-commerce startup acquired by Infosys, developed Skava Commerce to allow businesses to leverage flexible cloud-based microservices and white label applications to quickly launch new offerings, improve conversion rates of digital channels, create highly responsive digital properties, and more. The platform can easily integrate into existing technologies, while also providing a future-ready architecture that will enable next generation shopping experiences leveraging artificial intelligence (AI) and machine learning, natural language processing and virtual reality (VR).
Skava Commerce provides a comprehensive suite of e-commerce microservices that can be used independently or in conjunction with others, and implemented without any downtime. Its modern architecture scales as traffic increases to provide a consistent experience across all channels. The platform also includes an out-of-the-box mobile-first responsive web store and native mobile shopping applications that can be managed effortlessly by non-technical business users through SkavaSTUDIO – an intuitive web-based experience management tool.
The modern, enterprise-grade architecture of Skava Commerce helps simplify and accelerate the deployment of e-commerce services cost effectively and without large up-front investments.
Infosys will use its global consulting and integration capabilities, gained through partnerships with companies such as Aimia, Darden, and Vodafone, to bring Skava Commerce to its global client base of retailers, CPG companies and others who need a flexible and modular approach to maximize the value of digital customer engagement.
Skava Commerce highlights:
- Source Code License – In an industry first, Skava is also offering a source code license of the complete platform or specific microservices to help large retailers who are already on the journey of building their own platform. Such retailers can accelerate their journey and save significant time and money by incorporating Skava’s modern and modular technology components and yet have full control and ownership through the Source Code License
- Flexible modular microservices architecture offers deployment options to fit customer needs across different stages of their e-commerce journey. Microservices include Product Information Management, User Management, Order Management, Search, Pricing & Offers, Cart & Checkout, Customer Care, Recommendations, Loyalty, Personalization, Wishlist, Registry, Marketing, Reporting, and Analytics
- Modern technologies such as cloud and mobile are leveraged by the platform to launch sophisticated digital commerce experiences tailored for every customer, across all customer touch points. The architecture reduces implementation costs, and allows faster time-to-market for new offerings
- Future-ready architecture ensures integration of emerging technologies such as NLP apps, IoT and social commerce tools such as “conversational” commerce
- Easy to use and implement capabilities allow retailers to build and deploy complete e-commerce websites and native apps quickly. Business users can easily manage the e-commerce experience without requiring an army of developers to make changes
Dr. Vishal Sikka, Chief Executive Officer, Infosys:
“Many businesses today are faced with complex, legacy IT systems that create a fragmented consumer experience across channels and limit the ability of retailers to rapidly prototype, test and launch new digital offerings. By taking a platform-centric approach, leveraging Skava Commerce, retail clients can develop and quickly roll out new offerings on an ongoing basis, enable a consistent brand experience across channels, and deliver unique and delightful experiences within each individual channel. With Skava Commerce, all of this is delivered through a platform that has the robustness and stability to support large scale retailers, and was designed specifically to evolve with the adoption of new technologies such as AI, and new experiences such as VR. In addition, the need for a new kind of digital commerce platform clearly goes beyond the retail and CPG industries, lending itself to any industry where a deep engagement with customers across channels is critical to driving business, such as insurance, banking, utilities, and others.”
Arish Ali, Chief Executive Officer, Skava:
“Skava has a deep history of innovation, driving the mobile-first approach to e-commerce years ahead of the rest of the industry. The work we have done with some of the largest retail brands stands testimony to that. With the introduction of Skava Commerce we are expanding on our user-first approach, delivering a platform that’s modern, modular and mobile-first, and one that evolves with business and customer needs.”
Peter Sheldon Principal Analyst, Forrester Research wrote in a recent report, “Much of the anticipated growth over the next five years will be driven by replatforming activities as established online retailers look to fortify the scalability of their technology and branded manufacturers increase their focus on direct-to-consumer (DTC) digital channels. Further influencing the growth in this market segment is the investment online retailers are making in PIM, OMSes, experience management, advanced personalization, recommendation engines, and other applications that improve the online shopping experience and drive conversion results.” (The Forrester Wave™: B2C Commerce Suites, Q1 2015)
- Skava, an Infosys company, has been rated as a leader in The Forrester Wave™: Mobile Commerce And Engagement Platforms, Q1 2016 report
- Read more about Skava here
Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 190,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.
Visit https://www.infosys.com/ to see how Infosys (NYSE: INFY) can help your enterprise thrive in the digital age.
Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2016. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. In addition, please note that the date of this press release is September 27, 2016, and any forward-looking statements contained herein are based on assumptions that we believe to be reasonable as of this date. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.