Category Archives: Ecommerce

The Role of Mobile in Omnichannel Commerce

Brands are competing for every customer in a hyperconnected world. The competition is fierce and retailers are vying constantly for the customers’ attention wherever they are. Considering the plethora of customer touchpoints and channels, it is easy for the messaging, … Continue reading

Posted in Ecommerce, Mobile

[PYMNTS] The Amazon Whole Foods Deal Is Done — Now What?

Skava’s VP of Innovation, Dave Barrowman, sat down in a discussion with PYMNTS CEO Karen Webster, about the recent merger of Amazon and Whole Foods.  [PYMNTS.com] Just a few short months from the merger announcement, and as of this week, the deal … Continue reading

Posted in Ecommerce

Machine Learning is Bringing Shopping Experiences to Life

What is machine learning? According to Arthur Samuel, pioneer of computer gaming and artificial intelligence, “Machine learning gives computers the ability to learn without being explicitly programmed.” Samuel coined the term “machine learning” in 1959 during his time at IBM, … Continue reading

Posted in Ecommerce, In-Store Technology

[Q&A] The Magic In-Store Begins with the Store Associate

Brick and mortar retailers are suffering. This year, over 5,000 physical stores across the U.S. have closed down so far. Retailers are struggling to keep their customers in store and prevent further store closures. Gap alumnus Dave Barrowman and now, … Continue reading

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[PYMNTS] Bricks And Mortar, With A Dash Of Service For Customer Stickiness

[PYMNTS – Data Drivers] Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTs’ Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said that in the physical retail space, the death of physical retail … Continue reading

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[PYMNTS] Skava and the Power of Consumer Intent

[PYMNTS.com] That retail is changing rapidly — and that many of its oldest and most established players are struggling to keep pace — is not much of a surprise these days. “Everyone knows retailers are in trouble — at this point, the … Continue reading

Posted in Ecommerce

5 Technologies Changing the Retail Landscape

[Business.com – Joanna Furlong] Mixed reality, Internet of Things and advanced analytics are shaking up the retail industry. Is your business ready? Retailers today face a market drastically different than the one they navigated 10 years ago. Millennial shoppers are a … Continue reading

Posted in Ecommerce