Category Archives: Ecommerce

Top 4 characteristics to look for in an ecommerce platform

“Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers’ expectations.”  – Guaspari When selecting an ecommerce platform, it’s important to select a platform that will allow … Continue reading

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A User-Centered Look at Cart Abandonment

One of the things we like to do at Skava is to take a common ecommerce problem and put it under the light of user-centered design to see what solutions can be found. Today, I’d like to explore cart abandonment … Continue reading

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Showcase a Microservice: PIM is key in omnichannel commerce

Skava’s Showcase a Microservice blog monthly series highlights a Skava microservice in greater details and allows you to learn more about the Skava difference. As part of our Showcase a Microservice series, this month, we’re showcasing PIM – Product Information Management. … Continue reading

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6 Simple UX Tips to Improve Checkout Conversion

As a UX designer, we are always looking for ways to push the needle for our clients in the ecommerce space. Here is a quick list of things we have seen in the design industry to boost conversions and keep … Continue reading

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[SlideShare] The Appification of Web Commerce

Dave Barrowman, vice president and head of innovation for Skava, presented at Shoptalk in Las Vegas this month about the Appification of Web Commerce. Barrowman presented cool new, exciting technologies that are available today and make ecommerce better in the … Continue reading

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Can chatbots replace customer service agents?

Implementing a new technology can be a daunting task that requires money, resources, and time. Not to mention full confidence in the technology and solutions you’re investing in. Lately, we’ve been hearing constant talk about chatbots and conversational commerce in … Continue reading

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Anything Can and Will Transact

Dave Barrowman is the VP and Head of Innovation at Skava. Barrowman was asked to submit his predictions for 2018 in the payments and commerce space for an eBook compiled by PYMNTS.com. Check out his predictions!  [PYMNTS.com – February 14, … Continue reading

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Predictions for 2018

As new technologies emerge and mature over time, these technologies are continuously changing the digital and physical shopping landscape. Increasing efficiency, improving the UX and simplifying everyday activities are all key in enhancing the shopping experience. With the new era … Continue reading

Posted in AR/VR, Ecommerce

Busting The Door Busters On Black Friday

[PYMNTS.com] What has a pre-season, post-season, and championship playoff? If you said “football,” you’re not wrong – but the terms could also apply to the holiday shopping season, which has swelled so much in recent years that it has almost … Continue reading

Posted in Black Friday, Ecommerce, Thought Leadership

The Role of Mobile in Omnichannel Commerce

Brands are competing for every customer in a hyperconnected world. The competition is fierce and retailers are vying constantly for the customers’ attention wherever they are. Considering the plethora of customer touchpoints and channels, it is easy for the messaging, … Continue reading

Posted in Ecommerce, Mobile