Category Archives: In-Store Technology

Machine Learning is Bringing Shopping Experiences to Life

What is machine learning? According to Arthur Samuel, pioneer of computer gaming and artificial intelligence, “Machine learning gives computers the ability to learn without being explicitly programmed.” Samuel coined the term “machine learning” in 1959 during his time at IBM, … Continue reading

Posted in Ecommerce, In-Store Technology

[Q&A] The Magic In-Store Begins with the Store Associate

Brick and mortar retailers are suffering. This year, over 5,000 physical stores across the U.S. have closed down so far. Retailers are struggling to keep their customers in store and prevent further store closures. Gap alumnus Dave Barrowman and now, … Continue reading

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[PYMNTS] Bricks And Mortar, With A Dash Of Service For Customer Stickiness

[PYMNTS – Data Drivers] Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTs’ Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said that in the physical retail space, the death of physical retail … Continue reading

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3 Ways to Revolutionize Shopping with Real Time Retail

Mobile devices have become pervasive in the customer shopping experience. Now that retailers have realized that mobile plays a key role in in-store, they are continuing to embrace in-store opportunities. By using the right tools and technologies, they’re able to … Continue reading

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Mobile and Digital Stores Dominate NRF Big Show

Skava, an Infosys company, powers the next generation of mobile, digital, and in-store experiences for leading brands across the globe.  Mobile and store engagement dominated many conversations at NRF Big Show this year, as mobile and digital stores were the … Continue reading

Posted in Conferences, In-Store Technology

What’s next for customer experience in retail stores?

Imagine the future of in-store shopping experience from indoor tracking and 3D body scanning to virtual reality. Some stores such as Bloomingdale’s, Topman and London Selfridges are already experimenting with these in-store experiences. [Econsultancy] No wonder customer experience is such a … Continue reading

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5 In-Store Features That Enhance Shopping Experiences

Whether it be in-store or online, checkout is the most vital concern for shoppers. Every shopper wants a seamless checkout experience. eMarketer summarizes a PwC survey on which in-store technologies enhance the shopping experience. eMarketer – Retailers and shoppers are … Continue reading

Posted in In-Store Technology