Category Archives: In-Store Technology

Going Phygital: Bringing the Digital Experience In-Store

Though ecommerce sales make up just 10% of total US retail sales, digital influences half. To keep pace with customer expectations and close experience gaps across touchpoints, retailers are making serious investments to extend digital commerce beyond their .com storefronts … Continue reading

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Amazon Go is revolutionizing in-store shopping

Amazon is making tremendous headlines with the opening of Amazon Go, a cashierless convenience store (1,800 square feet) in Seattle. Amazon has made several failed attempts while testing internally for over a year and a half. The first of its … Continue reading

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5 Ways Physical Stores Can Reclaim Their Throne

Physical stores are not left without hope. Despite the influx of store closures, physical retailers can make a strong comeback. More than 20 major retailers, such as Kmart and JC Penney, have closed down stores this past year. In 2017 … Continue reading

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[PYMNTS] The Cure For The Brick-And-Mortar Blues

[PYMNTS.com] The death of retail — of the brick-and-mortar kind — is nowhere, really, in sight, even as some might say the physical shopping experience is losing its spark. But it helps to take the pulse and temperature from time to time … Continue reading

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RETAIL Power To The Retail (Sales) People

[PYMNTS.com] RIP retail. Or, maybe not. To paraphrase Mark Twain, a mustachioed author famous for quips and no small amount of wisdom, rumors of a demise have been greatly exaggerated. Consider the case laid out by Skava, a cloud-based, microservices digital commerce … Continue reading

Posted in In-Store Technology, Thought Leadership

[Webinar] Using AI To Power The Retail Experience

  [PYMNTS.com] When is milk not milk? This is no trick question — it’s a distinction that artificial intelligence (AI) is going to have to learn to make in order for eMerchants to fully leverage the potential of machine learning. To … Continue reading

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Machine Learning is Bringing Shopping Experiences to Life

What is machine learning? According to Arthur Samuel, pioneer of computer gaming and artificial intelligence, “Machine learning gives computers the ability to learn without being explicitly programmed.” Samuel coined the term “machine learning” in 1959 during his time at IBM, … Continue reading

Posted in Ecommerce, In-Store Technology

[Q&A] The Magic In-Store Begins with the Store Associate

Brick and mortar retailers are suffering. This year, over 5,000 physical stores across the U.S. have closed down so far. Retailers are struggling to keep their customers in store and prevent further store closures. Gap alumnus Dave Barrowman and now, … Continue reading

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[PYMNTS] Bricks And Mortar, With A Dash Of Service For Customer Stickiness

[PYMNTS – Data Drivers] Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTs’ Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said that in the physical retail space, the death of physical retail … Continue reading

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3 Ways to Revolutionize Shopping with Real Time Retail

Mobile devices have become pervasive in the customer shopping experience. Now that retailers have realized that mobile plays a key role in in-store, they are continuing to embrace in-store opportunities. By using the right tools and technologies, they’re able to … Continue reading

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